how time’s fun when you’re having flies…

By Alison
10 May, 2007
Comments Off on how time’s fun when you’re having flies…

…Or so the witty saying goes.

Two weeks until I fly to Sydney, with 2 small girls in my hand luggage. I’ve spent the last few days trying to sort out the e-tickets. Everything would
have gone smoothly if I hadn’t named dd2 with a boy’s name. Some helpful soul in the ticketing department corrected what they thought was a mistake,
and changed her to a master. Then they issued the tickets.

I am sure that switching genders for the flight would not be successful, especially since the passport is quite specific about the nature of the gender. So I
had to get that fixed.

e-ticket number 2 is mailed out to me – they’ve fixed her gender, by leaving her off the ticket altogether. Like a rat to left over toffee popcorn in the
gutter outside odeon… I am back on the phone.

“It’s on a separate e-ticket, ma’am”.

“yes, well where might that e-ticket be?”

“Is it not in your pack?”

“If it was, why do you think I decided to call you”

So they email me the missing e-ticket. Hooray. But ever suspicious, I go over the fine print comparing the two. There are several changes.

1. We no longer have our seats listed

2. I no longer have child meals booked for the girls

3. We are now flying on a different flight on the way home

4. dd1 and my ticket are on a different booking level to dd2’s ticket.

So… “ring ring” back on the phone go I.

“So why has our flight been changed?”

“It would be availability ma’am”

“Well since we were booked on the first plane, I would assume that those seats were available”

“I wouldn’t know about that”

“Ok, what about the child meals – can you confirm that they are booked?”

“That is automatically done when you book a child’s seat”

“Oh no it’s not! That’s what I assumed LAST time!”

“I am sure it is… oh. (pause) Do you have any other special dietary requirements?”

“No, just children’s meals please”

“That is confirmed for you”